This policy explains how LinkDigital, operated by Tom Doyle-Engler, handles information collected through linkdigital.io, our inquiry and booking tools, and our Facebook and Instagram lead forms. It applies to our own marketing and business communications. Services we perform for clients may be governed by separate agreements.
Information we collect
- Information you provide: name, email address, phone number, business name, website or social profile, service area, messages, and answers about your business, budget, timing, or service needs.
- Booking and communication details: appointment information, correspondence, and information you choose to share when requesting a review, proposal, resource, or service.
- Technical and usage information: pages visited, referral sources, browser and device information, IP addresses in server or provider logs, and interactions collected by analytics and advertising tools.
Please do not submit passwords, payment-card details, or sensitive personal information through our inquiry forms.
How we use information
We use information to respond to requests, assess whether our services fit your needs, arrange calls, prepare proposals, deliver and support services, keep business records, maintain security, and understand the effectiveness of our website and advertising. If you subscribe or otherwise agree to marketing communications, we may send relevant updates; you can ask us to stop.
Meta lead forms
When you submit a Facebook or Instagram lead form, Meta makes the information you submit available to LinkDigital. We use it to respond to the specific offer or inquiry, qualify the request, and arrange follow-up. Fields may be prefilled by Meta; please review them before submitting. Meta also processes information under its own privacy policy.
Submitting a phone number is not blanket consent to unrelated automated promotional calls or texts. Any separate consent presented in a form governs those communications. You can ask us not to contact you further by emailing us below or replying to our message.
Text messages
When you agree to SMS from LinkDigital, we send texts through HighLevel / LeadConnector about the inquiry or appointment you requested. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help, or email thomas@linkdigital.io. We do not sell your mobile number or share it with third parties for their marketing. Consent is not required to buy services. See our Terms of Service for the messaging program details carriers review for A2P registration.
Service providers and disclosure
We use providers to operate our website and communications, including hosting infrastructure, HubSpot for some website inquiry records, HighLevel / LeadConnector for advertising leads and text messaging, Resend for email delivery, Cal.com for appointment scheduling, Plausible for website analytics, and Meta for advertising and measurement. Information relevant to those functions may be processed by those providers. Provider use can vary by service and integration.
We may also disclose information when legally required, to protect rights or security, to professional advisers, or in connection with a business transfer. Advertising tools can transmit technical identifiers and activity to Meta; this is distinct from information you intentionally submit in a lead form.
Cookies, analytics, and advertising
Our website includes Plausible analytics and, when configured, the Meta Pixel. The Pixel can use cookies and similar technologies to measure visits, attribute advertising, and support advertising audiences. Embedded scheduling tools may also process device information or set their own cookies. Browser settings and Meta advertising preferences can limit some tracking, but blocking technologies may affect embedded features.
When you buy a service from us, our server also reports the sale to Meta so we can measure our advertising. That report contains the amount paid, a one-way hashed copy of your email address (not the address itself), and any Meta browser identifiers your browser sent when you pressed the sign-up button.
You can review Meta's Privacy Policy and Meta's advertising preferences. This policy does not represent that all tracking waits for an opt-in or that the site automatically honors every browser privacy signal.
Retention and security
Retention depends on the purpose of the record, our relationship with you, and applicable legal, accounting, security, and dispute-resolution needs. Contact us to request deletion of information we no longer need. Some records may remain in backups or be retained where required or permitted by law. No internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may request access to, correction of, or deletion of your information, or ask us to stop marketing communications, by emailing thomas@linkdigital.io. Depending on your location and applicable law, you may have additional rights, including objection, restriction, portability, or opting out of certain advertising-related processing. We will review requests under applicable law and may need to verify your identity. If we cannot fulfill a request, you can contact us for an explanation and further review. You may also have a right to contact your local privacy regulator.
Use an unsubscribe link where supplied or email us to stop marketing email. Necessary replies to a request and service-related messages are separate from marketing subscriptions.
International processing and children
LinkDigital is based in the United States. Our providers may process information in the United States and other countries with different privacy laws. Our business services are intended for adults and are not directed to children under 13. Contact us if you believe a child has provided information so we can review and address it.
Changes and contact
We may update this policy as our services or practices change. The date above identifies the latest revision. For privacy questions or requests, contact Tom Doyle-Engler at LinkDigital: thomas@linkdigital.io.